Data Controller: The Times of News Media, TOI Media House, 2nd Floor, Ashok Nagar, New Delhi - 110001, India. Contact: contact@thetimesofnews.online · +91-98765 43210
This policy is intended to comply with the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000, and, where applicable, GDPR / UK GDPR for visitors from the EU and UK.
1. Information We Collect
a) Information you provide
- Contact forms: name, email address, subject and message content when you write to us.
- Newsletter: email address if you subscribe to the Morning Briefing.
- Correspondence: any information you send us by email, post or phone, including grievance submissions.
b) Information collected automatically
- Usage data: pages viewed, articles read, referring URLs, approximate location (country/city level), device and browser type, language.
- Technical data: IP address (processed in truncated/anonymised form where possible), operating system, screen resolution.
- Cookies and similar technologies: see Section 5 — Cookie Policy below.
We do not knowingly collect personal data from children under 18. If we learn that we have, we will delete it promptly.
2. How We Use Your Information
- To operate, maintain and improve the TOINEWS website and user experience;
- To deliver news content and, if you opted in, newsletter emails;
- To understand audience engagement through aggregated analytics (only with your cookie consent);
- To display advertising, including via Google Ads / AdSense, and measure ad performance (only with your cookie consent);
- To respond to enquiries, feedback and legal notices;
- To detect, prevent and address spam, fraud, abuse or security incidents;
- To comply with legal obligations under Indian law.
3. Legal Bases for Processing (EU/UK visitors)
- Consent: non-essential cookies, analytics, personalised advertising, newsletter. You may withdraw consent anytime via Cookie Preferences.
- Legitimate interests: site security, basic analytics (where permitted), responding to business enquiries.
- Legal obligation: responding to lawful requests and grievance rules.
4. Sharing & Disclosure
We do not sell your personal data. We may share limited data with:
- Google (Google Analytics, Google Ads/AdSense) — for measurement and advertising, subject to your cookie consent. Google may process data per its own privacy terms;
- Hosting & infrastructure providers — to run the website securely;
- Email delivery providers — to send newsletters you requested;
- Authorities — when required by law, court order, or to protect rights and safety.
5. Cookie Policy
Strictly necessary (always active)
toi_terms_consent— remembers that you accepted the Terms & Conditions;toi_cookie_consent— remembers your cookie choice (accepted / rejected);toi_terms_consent_ts— timestamp of your terms acceptance.
These are essential for the site to function and are not used for tracking.
Analytics & advertising (only with consent)
- Google Analytics (_ga, _ga_*) — helps us understand how visitors use the site (pages, duration, device) in aggregate;
- Google Ads / AdSense cookies — used for ad delivery, frequency capping, and measuring ad campaign performance.
If you reject non-essential cookies, these scripts are not loaded and these cookies are not set.
Managing cookies in your browser
You can also delete or block cookies via your browser settings (Chrome, Firefox, Safari, Edge). Blocking strictly necessary cookies may break basic site functions such as remembering your consent.
6. Data Retention
- Contact form submissions: up to 24 months from resolution of your enquiry;
- Newsletter subscription: until you unsubscribe;
- Consent records: stored in your browser's local storage; cleared when you clear site data;
- Analytics data: retained per Google's settings (typically up to 14 months, in aggregate).
7. Your Rights
Subject to applicable law (including the DPDP Act, 2023 and GDPR/UK GDPR where applicable), you may have the right to:
- Access the personal data we hold about you;
- Correct inaccurate data;
- Delete your data ("right to erasure");
- Withdraw consent (e.g., opt out of cookies via Cookie Preferences or unsubscribe from emails);
- Lodge a complaint with a data protection authority.
To exercise any right, email contact@thetimesofnews.online. We respond within the timelines required by law.
8. Data Security
We use reasonable technical and organisational measures — HTTPS encryption, access controls, minimal data collection — to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. International Transfers
Tools such as Google Analytics and Google Ads may process data on servers outside India (including the United States). Where data is transferred internationally, we rely on appropriate safeguards as required by applicable law.
10. Third-Party Links
Articles may contain links to external websites. This policy does not apply to them. Please review the privacy policies of any site you visit from our links.
11. Grievance Officer
As per the Information Technology Act, 2000 and applicable rules, you may raise privacy complaints with our Grievance Officer:
Name: Mr. A. Sharma
Email: contact@thetimesofnews.online
Address: TOI Media House, 2nd Floor, Ashok Nagar, New Delhi - 110001, India
We acknowledge grievances within 24 hours and aim to resolve them within 30 days, or sooner where prescribed by law.
12. Changes to This Policy
We may update this policy from time to time. The "Last updated" date will change accordingly. For material changes, we will place a notice on the site or re-request consent where required.
13. Contact
- Privacy queries: contact@thetimesofnews.online
- General: Contact Us
- Terms of use: Terms & Conditions
Thank you for trusting TOINEWS.